Patient support services
As a passionate advocate for patients, I greatly enjoy the opportunity to connect with them and their families, even if in the smallest of ways.– Kate, Patient Access Liaison (PAL)
Support when your patients need it
If a patient has confirmed biallelic RPE65 gene mutation–associated retinal dystrophy, they may enroll in Spark Therapeutics Generation Patient ServicesSM. The goal of Generation Patient Services is to provide support that’s customized to your eligible patients. Enrollment in Generation Patient Services is voluntary and patients are not required to enroll in order to receive treatment with LUXTURNA®.*
Generation Patient Services can be a great resource for your patients but does not provide medical advice. Your patients will always be directed to you with any questions related to their treatment.
Generation Patient Services can help your eligible** patients by
Providing a caring support team from confirmed diagnosis through postsurgery follow-up
Ensuring a single point of contact to help navigate insurance coverage and connect your patients with financial assistance resources as needed
Helping to coordinate patients’ visits to the treatment center
Answering any nonmedical questions patients may have along the way
*Participation in Spark Therapeutics Generation Patient Services is voluntary. Your patient may choose to participate in all, some, or none of the services offered. Participating or deciding not to participate in these services will have no effect on your patient’s ability to get treatment or the nature of your patient’s treatment or care. Generation Patient Services does not provide medical advice.
**Eligibility criteria and acceptance of terms and conditions apply.